Terms of service

Introduction

Welcome to Cell Theory. These Terms of Service govern your access to and use of our website (the “Site”) and your purchase and use of any products sold through the Site.

By accessing the Site or purchasing our products, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Account Registration

1.1 Account Creation

To access certain features of the Site or make a purchase, you may be able to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

1.2 Accurate Information

You agree to provide accurate, current, and complete information and to promptly update your information as needed.

2. Products and Orders

2.1 Product Descriptions

We strive to accurately display and describe our products. However, we do not guarantee that product descriptions, product images, ingredient information, pricing, or other content on the Site is complete, current, or error-free.

2.2 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including due to inventory limitations, suspected fraud, pricing errors, or other issues.

2.3 Pricing and Payment

All prices are listed in U.S. dollars (USD) and may change at any time without notice. You agree to pay all charges for your purchases, including applicable taxes and shipping/handling fees, as displayed at checkout.

3. Product Use and Safety

3.1 Intended Use

Our products are intended for personal use only and are not for resale.

3.2 Health and Medical Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements on the Site have not been evaluated by the Food and Drug Administration (FDA).

You should consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant or nursing, have a medical condition, are taking prescription medications, or are under 18 years of age.

3.3 Individual Results May Vary

Any testimonials or product reviews reflect individual experiences. Results may vary from person to person.

4. Shipping and Returns

4.1 Shipping

We ship to addresses provided at checkout within the United States. Delivery dates are estimates and are not guaranteed.

4.2 Returns

We accept returns in accordance with our Return Policy. Unless otherwise stated in writing, products must be returned within 30 days of purchase and in the condition required under our Return Policy.

4.3 Refunds

If your return is approved, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

5. Intellectual Property

5.1 Ownership

All content on the Site, including text, graphics, images, logos, designs, product names, and software, is owned by Cell Theory or its licensors and is protected under applicable intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial use only. You may not reproduce, modify, distribute, or exploit any part of the Site without our written permission.

6. User Content

6.1 Reviews and Submissions

If you submit reviews, feedback, comments, or other content to the Site, you grant Cell Theory a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content in any media for lawful business purposes (including marketing and product improvement).

6.2 Prohibited Content

You agree not to submit content that is unlawful, deceptive, defamatory, harassing, abusive, obscene, threatening, or otherwise objectionable.

7. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Limitation of Liability

8.1 Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CELL THEORY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS.

IN ALL CASES, CELL THEORY’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO CELL THEORY FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless Cell Theory and its officers, directors, employees, contractors, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or misuse of our products.

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

10.2 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any products purchased from Cell Theory shall be resolved by binding arbitration, administered in accordance with the applicable rules of the American Arbitration Association (AAA).

You understand that by agreeing to arbitration, you and Cell Theory each waive the right to a trial by judge or jury and the right to participate in a class action lawsuit.

11. Changes to Terms

We may update these Terms from time to time. If we do, we will post the updated Terms on this page and revise the “Last Updated” date. Your continued use of the Site after any update constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Cell Theory, LLC
66 W Flagler Street, Suite 900
Miami, FL 33130

hello@celltheorylabs.com
(800) 546-1082

By using our Site or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Mobile Terms of Service

Cell Theory

Last updated: Jan. 29, 2026

The Cell Theory mobile message service (the "Service") is operated by Cell Theory (“Cell Theory”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Cell Theory’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Cell Theory through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Cell Theory. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to +18777572629 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless you initiate them. If you have subscribed to other Cell Theory mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18777572629 or email hello@celltheorylabs.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.